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atlaspowersports on ebay

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    atlaspowersports on ebay

    I want to give this guy a big kudos. I purchased a used SH775 regulator/rectifier from him last week. When I installed it, I didn't hook it up to a battery and tested it. As many of you know, the r/r won't work when you do that. I double-checked my work the next day, and found that same result - what I thought was a non-functioning r/r. I contacted him on Sunday to let him know, and he shipped a replacement on Monday.

    His response: "Well heck...sorry about that. I'm pretty sure I have another at the shop. I'll look around tomorrow. If I have one I'll ship it to you or (if I'm out of stock) I'll refund your money. Sorry for the trouble - Adam"

    So what really happened was that I didn't hook it up correctly. I finally figured that out last night after searching through posts on our forum. This morning, I contacted him to let him know that I messed up and that I didn't need the second SH775 and that I would either pay him for it or send it back to him (his choice). Here was his reply:

    "Put that in your tool box, maybe you or a friend will need it one day."

    I messed up and he gave me the part anyway. We all would like to do business with someone like this.

    81 GS650GL

    #2
    Great to hear about the excellent customer service.
    Not only the way it should be but also a smart business move.
    Thanks for sharing the story.
    2@ \'78 GS1000

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      #3
      Real good to come across a trader like that.
      I've had similar dealings with a few, and always bought more stuff from them.
      ---- Dave
      79 GS850N - Might be a trike soon.
      80 GS850T Single HIF38 S.U. SH775, Tow bar, Pantera II. Gnarly workhorse & daily driver.
      79 XS650SE - Pragmatic Ratter - goes better than a manky old twin should.
      92 XJ900F - Fairly Stock, for now.

      Only a dog knows why a motorcyclist sticks his head out of a car window

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