• Required reading for all forum users!!!

    Welcome!
    Register to access the full functionality of the GSResources forum. Until you register and activate your account you will not have full forum access, nor will you be able to post or reply to messages.

    A note to new registrants...
    All new forum registrations must be activated via email before you have full access to the forum.

    A Special Note about Email accounts!
    DO NOT SIGN UP USING hotmail, outlook, gmx, sbcglobal, att, bellsouth or email.com. They delete our forum signup emails.

    A note to old forum members...
    I receive numerous requests from people who can no longer log in because their accounts were deleted. As mentioned in the forum FAQ, user accounts are deleted if you haven't logged in for the past 6 months. If you can't log in, then create a new forum account. If you don't get an error message, then check your email account for an activation message. If you get a message stating that the email address is already in use, then your account still exists so follow the instructions in the forum FAQ for resetting your password.

    Have you forgotten your password or have a new email address? Then read the forum FAQ for details on how to reset it.

    Any email requests for "can't log in anymore" problems or "lost my password" problems will be deleted. Read the forum FAQ and follow the instructions there - that's what we have one for...

  • This forum is for placing reviews for parts, accessories, gear and service as it relates to your GS motorcycle. The key here is "GS Related". There is a bit of latitude here but we don't want to see a review on Maytag washers just because that's what you use to clean your riding jacket in.

    Keep your review as factual as possible and please refrain from personal attacks. Posted articles will be reviewed by the Editors and may be removed at their discretion.

    So let's make this a useful addition to the forum! A special pat on the back goes to Hap Call for coming up with this great idea.

    The views expressed in this forum are those of the authors and do not necessarily reflect the views of "The GSResources" or the editors.

  • Returning Visitors

    If you are a returning visitor who never received your confirmation email, then odds are your email provider is blockinig emails from our server. The only thing that can be done to get around this is you will have to try creating another forum account using an email address from another domain.

    If you are a returning visitor to the forum and can't log in using your old forum name and password but used to be able to then chances are your account is deleted. Purges of the databases are done regularly. You will have to create a new forum account and you should be all set.

American Motorcycle Accessory Warehouse?

AVOID THESE LOSERS LIKE THE PLAGUE!!! THEY ARE BAD NEWS, AND DON'T GIVE A RAT'S ASS ABOUT THEIR CUSTOMERS!

Some people have gotten lucky and not had an issue with their order, but several of us have had the bad luck of having a problem, at which point they will lie, cheat, and do everything necessary to make sure you AREN'T taken care of.

A better bet is a reputable place like Cycle Recycle Part II:

http://www.crc2onlinecatalog.com/Index_Main_Frame.htm

These guys know everything you never wanted to know about our classic bikes, they are courteous, they care about their customers, and their prices are generally competitive. Whatever the price difference, I'll gladly pay extra to a company (and people) that still puts customer satisfaction above all else!

Regards,
 
I bought an exhaust from them about 2 years ago.
The exhaust was defective.
3 phone calls, and they wanted me to pay shipping!
So when I explained that my credit card company will dispute the purchase, and I wont ship it back until it's resolved........
2 days later a new and correct exhaust showed up.
I sent the defective one back COD. Just to **** them off.

Yea they were not good to deal with. As Steve said, no customer service at all. Good prices, but they sucked to deal with.
I won't do business with them again
 
I bought the Dowco cover and Krypto lock for my Roadie from them without any problems... Then again, both are difficult items to screw up.....
I'll certanly keep the issues you guys had in mind for the future though!!!!

.
 
Last edited:
I ordered a tire from them about 3-4 years ago and it was the wrong size. I mean not even close enough to use in a pinch. I ordered a 16in, got a 17.
contacted them and they said to return it and they would credit my shipping (which I had to argue for and use the threat of contacting Visa).....so I returned it. a little over 2 weeks later (said they had to receive my other tire before shipping the right one...even when I supplied them with UPS tracking#) I got the other tire....or maybe I should say, "the same tire". They just sent me a different size 17in. So when I contacted them AGAIN, they said metzeller didn't make 16in tires. That was enough to convince me that they didn't know what they were talking about.....so I sold the one they sent me to a friend (at a loss) and never did business with them again.
But in all fairness, they did teach me a lesson...and that is not wait until the last minute before ordering a tire. A good chunk of canvas was showing before I finally got what I needed. :?
 
Isn't that the same bunch that used to be called Competition Accessories. If so they sucked a** . If they haven't learned customer service then I wouldn't buy from them even if they where the last place on earth to buy a part I needed.
 
Ridealot said:
Isn't that the same bunch that used to be called Competition Accessories. If so they sucked a** . If they haven't learned customer service then I wouldn't buy from them even if they where the last place on earth to buy a part I needed.
Click to expand...
No, they are a different place. I used to buy quite a bit from Competition Accessories, and had a lot of luck with them, decent prices, good service, and knowledgeable. My last order went in at just the wrong time; they went bankrupt, after charging my credit card, and before shippping the item. It took a couple of months to get that all straightened out. They still send me catalogs, and a letter now and then telling me what a valuable customer I am. I may give them another shot to see how the new owners are, but I haven't seen any deals good enough to make the move.
 
I haven't had bad luck with Motorcycle Accessory Warehouse (http://www.accwhse.com), but I've only ordered from them when they had a good price for a specific item (helmet, bike cover, rear shocks), and called to make sure they had it in stock.
 
My point is (and has always been) that it doesn't matter whether you've had bad luck or not ... What matters is the underlying attitude that exists in organizations like these.

Knowing that numerous other people have had exasperating experiences with these losers (besides me) is all that is necessary to convince me that I don't want to reward bad behavior with my hard earned dollars, ESPECIALLY when there are other companies whose #1 priority is excellent customer care, and who are competitive price-wise. The piece of mind (and insurance) I get from knowing "my back is covered" with places like CRCII (Cycle Recycle Part II) is worth every penny more that I might spend by ignoring the jackasses at MAW.

Plus, if there IS a problem, I know it will be handled quickly, properly, and with courtesy. CRCII did make a mistake with one order, and they corrected it ASAP with immediate apologies ... they even told me to keep the incorrect part, so I didn't have to bother with shipping hassles to get it back to them. THAT'S customer service, and I always try to reward it with my business.

Every potential customer I can save from MAW's abuse is a victory for me, since I promised them that there would be consequences to mistreating this customer.

Regards,
 
You must log in or register to reply here.
Back
Top