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Parts Outlaw, looking better all the time.

Steve

Steve

GS Whisperer
I am working on getting my 850 ("Junior") back on the road. It is time to order a bunch of little parts. Most of my ordering lately has been with Parts Outlaw (formerly Boulevard Suzuki or Deland Motorsports), due to problems at G&S Suzuki that many of you others have also experienced.

This time, however, I found that Parts Outlaw has a pricing policy that has a minimum price of $2.49.
Doing comparison shopping at G&S, I found I would save almost $40 on a $130 order. :eek:

I called Parts Outlaw and talked to Kelsey to see if she would look into it. Just a few minutes ago,
Matt called me back to say they had matched all the prices and would be happy to place my order. :D

I have enjoyed their service and written communication on previous orders, but this is the first time I have talked to them on the phone and gotten direct service.

Great job, let's continue to support Parts Outlaw.
icon_thumbsup.gif


.
 
I've ordered the majority of my parts from PartsOutlaw while living in NM and have great rapport with Kelsey and Mike. My minimum expense is at least $25 and shipping has been under $8-$9 which isn't too painful for me to pay.


Ed
 
GSXR7ED said:
My minimum expense is at least $25 and shipping has been under $8-$9 which isn't too painful for me to pay.
Click to expand...
At the top of their order page, they say:

Eclusive Offer!
$9.99 Flat Rate Shipping On Most All Orders!
* Ground shipping to Contiguous U.S. ONLY
** Other exclusions may apply

.
 
Steve said:
At the top of their order page, they say:

Eclusive Offer!
$9.99 Flat Rate Shipping On Most All Orders!
* Ground shipping to Contiguous U.S. ONLY
** Other exclusions may apply

.
Click to expand...

Heh, I didn't notice. Regardless, they've helped me get my GS in running order and for that, I am grateful. Also, to the members here who have helped me...MrBill.


Ed
 
Minimum pricing policy of $2.49? So does that mean a $0.40 bolt or o-ring (or whatever) is automatically bumped up to $2.49? If so, I think that's pretty new... A few weeks ago I ordered a bunch of random seals and whatnot for my 750, 850, and a Yamaha enduro I'm working on and didn't notice such a thing. Nice to hear that a phone call can get it straightened out, at least.

I don't know if it's still valid, or for how long it's valid, but use the discount code "Bang" to get free shipping on any order size. (Probably only within the U.S.)
 
Just an update on my experience:

I ordered this late Sunday night and as of this morning, my order status shows "In Progress" and I wondered if maybe there was a part that was backordered or holding up the shipment so I called and talked to Brittany. She said that nothing was on backorder and that the order would be in my hands between the 7th and the 21st and she will update the order status and email me a tracking number once available. My card was charged Monday, and today is the 7th, so I am thinking it will still be at least a week and half before I see it.

Granted, FL to UT is a 4-5 day ground shipment, and I got free shipping so I can't really complain but I called hoping they could split the single part (that I really need) out of my order the and have me pay shipping on that so it can ship sooner hopefully. No such luck.

TL;DR Parts Outlaw has great prices and I got free shipping, but order processing times IME are long and there is no way to expedite/split an order.
 
1-3 weeks, if my calculations are correct? If so, totally reasonable. My orders from Parts Outlaw (and most other OEM vendors) have always arrived on my doorstep in roughly 2 weeks.
 
mikerophone said:
Just an update on my experience:

I ordered this late Sunday night and as of this morning, my order status shows "In Progress" ........
Click to expand...

It will say that until it's shipped from them to you. Doesn't mean much else. My last order with them said that well beyond the original due date. Took another week before they actually shipped it.

They have good prices. If I hear that their actual shipping is as-promised, I might order again.

Good luck.
 
Good prices - checked again this morning, still in progress and like you say probably won't change until it ships and that makes sense it just seems crazy to me in a world where people are accustomed to getting things overnight but I suppose that's why the prices are so good...maybe they only ship once a week and only have to bring in a shipping person on that day to save money :)
 
mikerophone said:
Good prices - checked again this morning, still in progress and like you say probably won't change until it ships and that makes sense it just seems crazy to me in a world where people are accustomed to getting things overnight but I suppose that's why the prices are so good...maybe they only ship once a week and only have to bring in a shipping person on that day to save money :)
Click to expand...

Not sure how many times a week they ship, but you have to realize that Parts Outlaw (AND all the others) does not stock all the parts that you are ordering from them. They have to place an order from the Suzuki warehouse(s) where the parts are kept. and they usually have to place a minimum amount before they can order. If you were the first person to order after the last shipment, it might take a few days for others to place orders, as well as placing orders for the bikes that are in their repair shop. When the warehouse ships the parts, Parts Outlaw has to sort out all the parts that have come in (remember, yours were not the only parts), then re-package them and ship them to you. Unless you are incredibly lucky and order a few parts that just happen to be on the shelf, plan on two weeks from the time you place your order until you see a package on your doorstep.

Somehow, I got lucky a couple of weeks ago. I placed an order over the weekend, probably late Saturday night. Got the usual "thanks for your order" confirmation reasonably soon. I think it was Tuesday that I got a message that my order had been shipped. In was in my mailbox on Friday. Just six days from the order.

Hard to believe that they happened to have a petcock for an '80 1000G and clutch plates for a 650GL in stock." :-k

.
 
Steve said:
...placed an order over the weekend, probably late Saturday night. Got the usual "thanks for your order" confirmation reasonably soon. I think it was Tuesday that I got a message that my order had been shipped.
Click to expand...

This is exactly what I am going to do next time. I think I was a day late. And...a $ short?! ;)
 
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