Computer Help

[bccap]

Looks like Windows 11 is preinstalled and the account's name is " Dell " . I'm guessing it was set up without a Microsoft account which is what I want . I had been a bit worried because of the way I had found out it was delivered { hearing a loud thud outside my door } but everything appears working . Just working on installing " open shell " so it looks like Windows 7 which is familiar to me ...... Going to make this a slow process so I'll have lots of questions ...... One of which is how to get my personal banking information off the old one so I can pass it on to a friend ......

[BigD_83]

I have to admit that reading about someone else going through this process is a lot more enjoyable than doing it myself. I am SO glad we have an IT group in our department, because most of our upgrades would never get done without them.

[bccap]

First wrinkle ..... The new keyboard doesn't work .... It was a cheap wired one anyway and my old bluetooth keyboard works fine on the new computer but I wanted to use youtube " how to " videos to jump back and forth between computers and not have to unplug and replug into the new one. Project for this afternoon, off to London Drugs to buy a $20 temporary keyboard .......

[bccap]

Well day 1 was fun .... Got Open Shell installed and downloaded Firefox and got all my bookmarks over from syncing the two computers .....Got a bunch of tabs loaded but ran into a snag when I tried to open my bank and stock accounts. Apparently when Telus updated me to fibre optics a few months they also installed that junk call stopper that makes you dial a number to get through .... This made it so when I went to log on to my bank and stock accounts on the new computer they wanted to give me a one time code via telephone. Of course a robo call isn't going to get past the call screener . That meant an hour on hold with Telus support to get that feature removed ..... So it's back to getting those Amazon scam calls I guess .....

She also told me I can't use Thunderbird on my Telus email anymore . { since the Gmail migration } I don't think she is correct because I'm using it now on the old computer. I just have to figure out those pop and imap settings like I did before ......

[Sandy]

Well day 1 was fun .... Got Open Shell installed and downloaded Firefox and got all my bookmarks over from syncing the two computers .....Got a bunch of tabs loaded but ran into a snag when I tried to open my bank and stock accounts. Apparently when Telus updated me to fibre optics a few months they also installed that junk call stopper that makes you dial a number to get through .... This made it so when I went to log on to my bank and stock accounts on the new computer they wanted to give me a one time code via telephone. Of course a robo call isn't going to get past the call screener . That meant an hour on hold with Telus support to get that feature removed ..... So it's back to getting those Amazon scam calls I guess .....

She also told me I can't use Thunderbird on my Telus email anymore . { since the Gmail migration } I don't think she is correct because I'm using it now on the old computer. I just have to figure out those pop and imap settings like I did before ......

Just log into your Telus account and somewhere in your account settings or profile under features and add-ons there should be a checkbox to turn on or off the feature. As for Thunderbird just install and input your email address and password when setting it up and it should just auto populate the require info, it least it did with mine when I set it up with imap and gmail account which Telus is now using. If that doesn't work just go into Thunderbird on your old computer and under Tools > Account Setting > Server Settings and also Outgoing Server and record the info you need or take picture of the screen.

[Sandy]

Looks like Windows 11 is preinstalled and the account's name is " Dell " . I'm guessing it was set up without a Microsoft account which is what I want . I had been a bit worried because of the way I had found out it was delivered { hearing a loud thud outside my door } but everything appears working . Just working on installing " open shell " so it looks like Windows 7 which is familiar to me ...... Going to make this a slow process so I'll have lots of questions ...... One of which is how to get my personal banking information off the old one so I can pass it on to a friend ......

Unless there is stuff on your old computer you want your friend to have I would just do a fresh install when you're done. You can download the "mediacreationtool.exe" from Microsoft, create a bootable ISO or USB and if it's already a legit version it will just auto register the key. Odd that it came with the OOBE already having been run. Oh well.

[bccap]

Unless there is stuff on your old computer you want your friend to have I would just do a fresh install when you're done. You can download the "mediacreationtool.exe" from Microsoft, create a bootable ISO or USB and if it's already a legit version it will just auto register the key. Odd that it came with the OOBE already having been run. Oh well.

Thanks Sandy . There is some stuff my friend wants { My entire Itunes library } .... But I googled Firefox and I believe { feel free to correct me } that if I uninstall the Firefox program and then go into file explorer and delete the " profile " that will get rid of any password information and any record of sites I have visited ..... Today's project .... Get Thunderbird up and running with all three of my email accounts ..... Coffee first .....Much coffee ......

My desk is a bit cluttered . Look at the difference in size between the old and new computer..... Once everything is done there will be the small computer, one keyboard, one mouse, and two monitors ......

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