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Bike Bandit

  • Thread starter Thread starter DMPLATT
  • Start date Start date
International Buyer

International Buyer

I am a Canadian Buyer from bike bandit. I found them only a week ago through these forums. I ordered some parts I coudl not get locally, and my local dealer is really unhappy when I ask him to look through the microfiche for small parts on the 1981.

So I ordered a bunch of bolts you can't get from a fastener store, and a headlamp along with some odds n sods. Cost me $20 shipping, but parts were still less than from the dealer here.

Order took 5 DAYS (including the weekend) to get here! ONE day after they notified me it shipped.

I am totally impressed. They ship all duties and taxes and brokerage fees PRE-PAID and included in the total of shipping. So it is a wicked deal and no surprises.

Just got to share how impressed with them I am:)
 
Well, I just had my first - err- I can't really call it a bad experience, problem you might say.

I ordered some cables and a carb adjusting tool. None of it was Suzuki OEM.

Problem: First the items were "On Order". No worries, this happens and it's really no delay. Then, I get an e-mail from the President with an apology that some of the items were not available from the usual source. So, My order went to Cross Shipped. This adds 1-4 business days. 1 item in particular took awhile.
So, I am getting nervous as this is my last full week and this coming weekend I need my Carb Tool and I also need my spare cables.

Solution: I contacted their Live support today just to check, they said it should arrive to THEM today. Tonight I have an e-mail that items have shipped.

Summary: THis was totally NOT Bikebandit's fault. I'm not upset in the least. I was getting a bit concerned as MY time was getting short. However, THEIR communication is totally unheard of. Wether it was the actual President of the company or just a Pre-Formatted e-mail, either way it lets you know that they don't forget about you and do really care.

I have absolutely NO concerns that when I DO get my order, it will be right.

This kind of service is just flat out worth any (if) extra pennies.
 
That happens to almost every oder of mine Dave. I usually still have it around a week.

The order my friend and I put in together that I posted above about on the 17th came in today. Since they processed the order the following day that means it took 5 days to get it. 6 days total from the time I placed the order.

I have another order in that they emailed me today same as yours. I asked them to drop the cross shipped item and ship the rest. They will simply not bill me for the item I dropped and my parts are on their way.

Rock on :)
 
dgeorge said:
My only problems with Ron Ayers is if they know you have an old bike they tell you that they don't carry parts for anything that old. When I was rebuilding the top end on my bike I emailed them about rings and was sent back a nasty email that they don't carry parts for anything that old, that just pi##ed me off. Plus if you live in NC with having to pay the state tax it eats up any potential savings from them.
Click to expand...

I had a similar experience.......I ordered parts for my "old" bike from Ron Ayers by entering in the part#. I received a confirmation about my order being received and processed. A couple days later I emailed them about a different part that I had no part # for. I got the same type of response back about how they don't carry parts for bikes that old. The response was short and dismissive. I promptly sent back an email and asked if I should expect the parts I had already ordered a few days ago for my old bike. They then explained that they can still get the parts that are available but do not have the microfisch to look them up.
 
I ordered a side stand switch for my son's Vulcan from Bike Bandit on Thursday and got it Monday.

That's pretty good service.

I also order from Dennis Kirk because I know the service will be good.

action-smiley-083.gif
 
Wow. Just went to crotchrocket.com and after 5 minutes of staring at that hideous site I still have no idea how to order OEM parts for any bike. If they actually paid someone to design that monstrosity of a website I hope they got their money back. Ughh.

Bikebandit. Site is great and generally speaking I've had good service from them. Interestingly, both times I ordered cables they took over a week. Next time I gave my local shop (2 guys who repair old bikes and sell them) the part # and they got the cable in a couple of days.

Does BB have all the parts in stock, or do they just take your order then get the part from the OEM manufacturer/distributor?[/i]
 
Anonymous said:
Does BB have all the parts in stock, or do they just take your order then get the part from the OEM manufacturer/distributor?[/i]
Click to expand...

Like almost all vehicle parts operations, I bet they keep some high-volume OEM parts in stock, but most stuff comes from manufacturer and distributor warehouses.
 
I try to order as much as I can from
http://www.crc2onlinecatalog.com/
which is cyclerecycle in Indianapolis. Anything they show on their website,
they have in stock on their shelves. They can get almost anything, but if it isnt on their webpage, they have to order it. Their shipping is always priority mail unless you specify otherwise. I usually have my order on my doorstep in three days.

Earl
 
I love bike bandit!!! Have placed about 4 orders from them. Usually get parts in a week or so. Reasonable handling and shipping charges. LOVE their online microfiche. Real easy to order parts and don't have to deal with the numb nuts around here....plus no sales tax. They are great for hard to find parts for my 1982 Kat and my 1999 ZX-11. Tom :-D
 
I odered some parts from Bike Bandit and was very happy with the parts. I was a little bummed when they sent me an e-mail telling me they didn't have some of the parts in stock but they were getting them from a supplier. They said the order would be here in 1-3 days. Another 1-4 days for the parts they ordered that weren't in stock. But I got the order in 6 days total. I'd order from them again without a second thought.
 
earlfor said:
I try to order as much as I can from
http://www.crc2onlinecatalog.com/
which is cyclerecycle in Indianapolis. Anything they show on their website,
they have in stock on their shelves. They can get almost anything, but if it isnt on their webpage, they have to order it. Their shipping is always priority mail unless you specify otherwise. I usually have my order on my doorstep in three days.

Earl
Click to expand...


I am not impressed i placed and order and I am still waiting, it been over a week and still nothing so now another week gone by and my bike is till in the shop waiting for pods so the carbs can be rejeted and balanced.:cry: :cry:
 
Bike Bandit can be slow since they seek out the part you want from several vendors. They can be slow, I waited 3 weeks once for parts for my Kawasaki. But they do come through. I have never lost any money dealing with them.
 
Anonymous said:
Wow. Just went to crotchrocket.com and after 5 minutes of staring at that hideous site I still have no idea how to order OEM parts for any bike. If they actually paid someone to design that monstrosity of a website I hope they got their money back. Ughh.

Bikebandit. Site is great and generally speaking I've had good service from them. Interestingly, both times I ordered cables they took over a week. Next time I gave my local shop (2 guys who repair old bikes and sell them) the part # and they got the cable in a couple of days.

Does BB have all the parts in stock, or do they just take your order then get the part from the OEM manufacturer/distributor?[/i]
Click to expand...

Pretty bad eh? I have gone there multiple times in an effort to order OEM parts because somebody here recommended them. I have YET to order anything because you CANT FIND ANYTHING!!!! RON AYERS IS NOT MUCH BETTER!!! OK back to the valium....
 
Last edited:
Just remember to ALWAYS check out your local dealer FIRST! They are not always cheeper, but sometimes the service IS better.
 
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Bike Bandit

I have ordered from Bike Bandit two times, and both times got great service. Quick shipping, and great customer service. I will use them again when I need OEM parts.
 
Im glad to hear so much positive about Bike bandit, im about to order a ton of stuff from them.
 
I've ordered from Bikebandit a couple of times. I'd say service was about the average of what I've been reading here. Had a couple of wrong parts in one of the orders though. I've generally stopped using bikebandit unless my local dealer doesn't have/can't get the part, because my local dealer is usually at least consistent with them for prices and gets the parts to me sooner.
 
DenverDude2002 said:
Im glad to hear so much positive about Bike bandit, im about to order a ton of stuff from them.
Click to expand...

Remember, AMA members get a 6% discount from BikeBandit. If you're ordering a lot of stuff the discount might pay for the $39 AMA membership.

Thanks,
Joe
 
Joe Nardy said:
Remember, AMA members get a 6% discount from BikeBandit. If you're ordering a lot of stuff the discount might pay for the $39 AMA membership.

Thanks,
Joe
Click to expand...

Or cover shipping. Just another way to look at it :)
 
Always great service always on time and never a mixup. Highly recomended.
 
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