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Dry Rider Rain Gear

  • Thread starter Thread starter DMPLATT
  • Start date Start date
D

DMPLATT

Guest
I purchased a Dry rider rain suit for my Asheville trip. Only $20 + S/H, seemed like a good deal.

Fit is very good. The pants are a bit hard to get over my boots, but seem well constructed and did the job.

The Jacket, however, has totally started to disintegrate. About 1 to 2 inches above th bottom hem has just really unravelled. It's a shame, because the jacket fit well too.

However, I must say that even with the jacket's issues, I never got wet.

I just e-mailed Neese Industries to see if there is a warranty, I'll keep ya posted.

I'll wait to see what happens with the jacket. If I get another and it holds up, then I'll buy again. However, if it doesn't work out - I'll stay away from Dry Rider in the future.

Who said: "Ya pays your money, ya takes your chances!". :? :lol:
 
WOW!!!!

I got a near Instant response from Neese Industries who makes Dry Rider that they have a 1 yr warranty, but I have to go thru the place of Purchase.
I just got off the phone with them. The lady put me on hold for a minute, then came back and said: "Mr. Platt, just go ahead and trash that one, we'll have a new one out to you in 5 to 7 business days."

Man, that was easy. I love it when Customer Service is actually a Service. 8) 8)

WOO HOO.
 
Speaks well for the Company and Their Product. They should be rewarded with repeat business and Good WOM (Word of Mouth) Publicity! :wink:
 
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