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Flatout Motorcycles

  • Thread starter Thread starter chiphead
  • Start date Start date
bob,
sorry about that double shipping charges. when i put the order in they were at different times. well to let you guys now if you place a order then forget something and make another order just put in the customer comments that you want to add to your last order. most of the time we have to order the parts from suzuki, yamha and kawasaki.

thanks
chris

Baatfam said:
Both my orders, from 8/16 and 8/18, arrived yesterday even though the web site never listed them as shipped. Plus, I never got an e-mail indicating they shipped.

Also...even though they combined my orders in one box/shipment, they still charged me separate shipping on both orders.

Bob T.
Click to expand...
 
chris@flatout said:
bob,
sorry about that double shipping charges. when i put the order in they were at different times. well to let you guys now if you place a order then forget something and make another order just put in the customer comments that you want to add to your last order. most of the time we have to order the parts from suzuki, yamha and kawasaki.

thanks
chris
Click to expand...

Thanks for the tip Chris....
Hope I didn't sound negative...it was kinda my fault since I should have been smart enough to make one order.
I've ordered from you a few times now and have been very happy with the service.
And thanks for payin' attention to what we're sayin' on the net...Now that's customer service folks!=D>

Bob T.
 
Looks like i'll be ordering from you Chris that's impressive service (32 years in parts myself, on and off) visit here time to time o.k. ?
 
Order results.

Order results.

I ordered a wiring harness on 9-12-06 and a master cylinder piston assy on 9-18-06. I just received them both today, 10-17-02.

On 10-5-02 I emailed a request for information on my orders. I received a reply in a couple of hours. Was told they would have my parts in five days and mail them out at that time.

The good? They replied quickly to my email, apologized, and did what they said they would do. The bad? It took over a month to get the wiring harness, and three weeks for the brake parts.

I hope this was not the standard amount of time to receive an order. I hope it was an unusual situation, because their prices are hard to beat. I'm debating whether to buy from them again. Probably not on parts I need in a hurry :-|
 
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sorry that it took so long for the parts. no that is not the normal time it takes to get parts. im looking into why it took so long.

chris


denydog said:
I ordered a wiring harness on 9-12-06 and a master cylinder piston assy on 9-18-06. I just recieved them both today, 10-17-02.

On 10-5-02 I emailed a request for information on my orders. I recieved a reply in a couple of hours. Was told they would have my parts in five days and mail them out at that time.

The good? They replied quickly to my email, apologised, and did what they said they would do. The bad? It took over a month to get the wiring harness, and three weeks for the brake parts.

I hope this was not the standard amount of time to recieve an order. I hope it was an unusual situation, because their prices are hard to beat. I'm debating whether to buy from them again. Probably not on parts I need in a hurry :-|
Click to expand...
 
I've ordered three or four times within the past month and have been very happy with the turnaround and service...excellent prices too
 
I ordered some parts from them a couple of weeks ago and the order was received within a week. I even forgot something on my online order and called Chris. He added the part to my original order. I was very satisified with the transaction.
Todd.
 
I'm glad to hear that you other guys are getting your parts much quicker than I did. That gives me a better feeling, because I would like to do business with Flatout Motorcycles in the future.
 
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Flat Out & Chris Rocks again!!

Flat Out & Chris Rocks again!!

Just received my newest delivery: new Suzuki gas tank emblems (Gold, not silver, but I'll live), front master cylinder cover screws, a BRAND NEW GEAR SHIFT LEVER WHICH ACTUALLY FITS AND EVERYTHING....YAAAAAY!!!!! (to replace the original one which fell off last week, and got mangled by passing traffic...rots to be me sometimes. I feel like its Christmas morning, can't believe that 24 year old NOS parts in little Japanese lettered bags still survived all these years, and thanks to Chris for sending them so quick at a very reasonable price.
 
GS is the best consumer guide

GS is the best consumer guide

\\:D/ I picked up on buying from Flatout from this thread. Thanks to all of you and your honest reports, I am a happy customer with new side covers and this and thats :-D. I will continue to buy from Flatoutmotorcycle, I just need to figure out all the little crap that I want on my list before I place the next order.
 
Flatout update;

Flatout update;

I placed a third order on 11-14. Unlike my first experience, this one shipped in a couple of days, and arrived by UPS according to shedule.

Lowest prices I've found on Suzuki NOS parts. I also recieved timely email notifications during the process.

I can strongly recommend flatoutmotorcycles.com without reservation now.
 
It is good to know about more places to order parts.
I will have to say that bikebandit gets parts here to PA faster than I can get them when I order them from the local Suzi dealer.
Also, they have a live chat operator, if you need help.
 
I found out about Flatout on this site. Wish I had found them before I had two orders with BikeBandit; the prices are much better. No problems with service or prompt delivery. Everything was correct and received within the usual 4-5 days it usually takes for my address. Am definitely doing business with them again and would recommend.
 
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