D
dwvoss
Guest
Generally, I would rather order online than call long distance to place an order, but i called APE over a month ago to order a piston kit, gave my credit card number and everything and it seemed like it went well. Then they couldnt confirm my address through their incompetence or outdated equipment, so I had to scan my drivers license, visa statement and card and email it to them. They then had cancelled my original order and I had to wait for the money to be put back on the card, another week. They wouldnt email me the tracking number, so I had to call several times to get it(long distance), no toll-free. So, it took about 6 weeks to get here and i had to pay UPS another $140 when it arrived. If a company sends packages properly, there is no need to have to pay anthing but GST @6% or so. Now, I just can't wait to get the phone bill to see how much more its gonna cost me. Besides that when I asked tech questions, they didnt seem to know what they were talking about.
One long frustrating experience, waste of money and time.
Maybe it was because they don't speak Canadian. :lol:
Happy Holidays!