"Hello,
Thank you for the information. We fully understand your situation. I apologize for the previous email.
Know that we value you as a customer and want to ensure you have a good experience with us.
Therefore, we would like to offer you 20% of the total value of your order in store credit, with no expiration date, which can be used at any time on our website.
We hope this contributes to a better experience with us and sincerely thank you for your understanding.
Sincerely, Wearfolk Support Team"
Remember that name - "Wearfolk" - stay clear!
Thank you for the information. We fully understand your situation. I apologize for the previous email.
Know that we value you as a customer and want to ensure you have a good experience with us.
Therefore, we would like to offer you 20% of the total value of your order in store credit, with no expiration date, which can be used at any time on our website.
We hope this contributes to a better experience with us and sincerely thank you for your understanding.
Sincerely, Wearfolk Support Team"
Remember that name - "Wearfolk" - stay clear!