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Motorcyclecarbs.com

  • Thread starter Thread starter FormerBMWguy
  • Start date Start date
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FormerBMWguy

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Am I the only one who has had bad luck with motorcyclecarbs.com, or do they really suck as bad as they appear to? No response to emails, no phone number available, quick processing of credit card but no shipping of order, etc. Is this some sort of one-man garden shed operation or what? Maybe that esoteric and exotic Honda Rebel carb gasket I ordered threw them for a loop, but this is ridiculously lousy customer service for a company to offer, especially in these bleak economic times.
 
George is still in Texas..and hes a good dude to deal with..just takes a bit long to get your stuff back. But now that i have found the forum, got taken under Rustybroncos arm, gotten some experience and confidence built up i can pretty much deal with them myself. Now Honda or other makes may be a bit different but i am sure thers someone around here that knows these as well. I dont think George is a RIP OFF dude so to speak..he does carbs exclusively for a living and from my personal live chats with him he has a few guys that work for him, has to buy parts to stock for himself as well,has to deal with the shipping, cleaning and dipping, etc etc..so is what he charges "fair"? Whose to say... that is a matter of personal opinion i guess. I know that doing them yourself will probably cost you about 100.00 in parts or less and afew days of soaking...just sayin...
 
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This isn't a complaint about George from Texas, the guy who operates (I use the term loosely) Motorcyclecarbs.com is Rob Reil from Georgia. His website claims he disconnected his phone so he could offer better customer service through emails instead of answering the phone all the time, but it seems he probably just got tired of dealing with irate customers he screwed over. Besides, he doesn't respond to emails anyway. From what I've heard, his operation isn't a company like he represents, but rather a one-man kitchen table enterprise, and he apparently has a whole bucket of excuses as to why he doesn't respond to inquiries or ship out parts in anything resembling a reasonable period of time. He sure charges your credit card quickly, though.

I'm in the process of initiating a complaint against him through the credit card company, who says they will merely reverse the charges on him. It's a violation of Federal law to charge a credit card and not ship the merchandise or provide the service within a reasonable time period. My advice, if you choose to use this guy for anything, is to pay via a credit card that will back you up when he (inevitably) fails to ship your parts or provide the services he promises.
 
There is lots of info on here about wired George for anyone looking to use his services. I would check it out before doing anything with him.

No experience of this company though. Hope you get it sorted out.
 
Wonderful:( I guess I will be waiting for a while for the jets I ordered if I get them at all.
Have people actually recieved what they ordered from this place?
 
gearhead13 said:
Wonderful:( I guess I will be waiting for a while for the jets I ordered if I get them at all.
Have people actually recieved what they ordered from this place?
Click to expand...
I did. I ordered 125 pilot air jets for my 1150 carbs and got them.
 
chef1366 said:
I did. I ordered 125 pilot air jets for my 1150 carbs and got them.
Click to expand...
good, ok, thanks. How long did it take?
I should have asked you if you would sell the #50 pilots before I ordered from this place.
 
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gearhead13 said:
good, ok, thanks. How long did it take?
I should have asked you if you would sell the #50 pilots before I ordered from this place.
Click to expand...
It took a couple of weeks but they aren't a stocked jet.
50s are yours if you want them but I think they are too big.
 
chef1366 said:
It took a couple of weeks but they aren't a stocked jet.
50s are yours if you want them but I think they are too big.
Click to expand...
IDK, mine are 34mm carbs. I have 47.5's with a 120 pilot air jet just to make it rideable. Not really optimal yet. Needs a bit more fuel on the pilot and needle I think, but I am guessing. I really want to get a wide band O2 sensor, instead of this trial and error crap.
 
Something is wrong with the 120 pilot air jet. Too small. Wonder what the real problem is?
 
chef1366 said:
Something is wrong with the 120 pilot air jet. Too small. Wonder what the real problem is?
Click to expand...
I dont know, but the engine is coming totally apart for the 1170 kit soon, cases will be split as well (for the last time hopefully). And the rejetting will resume:rolleyes: The cam timing will be double checked. I might have to take the carb rack apart and redip them:confused:. I am at sea level here. Did you ever run your web cams with the 34mm carbs?
 
gearhead13 said:
I dont know, but the engine is coming totally apart for the 1170 kit soon, cases will be split as well (for the last time hopefully). And the rejetting will resume:rolleyes: The cam timing will be double checked. I might have to take the carb rack apart and redip them:confused:. I am at sea level here. Did you ever run your web cams with the 34mm carbs?
Click to expand...
Yes
DJ138 main
47.5 pilot jet
170 pilot air jet
 
Once again, I would caution anyone about using "motorcyclecarbs.com" for a resource. It's run out of someone's apartment, as it turns out, and if you happen to get your parts, it will be only through sheer luck and after a lengthy wait with NO communications, no updates, no responses to your emails, and no way to call and check on anything (he removed his phone to "better serve his customers"). I ordered Honda parts from this fraud and immediately charged my card but never shipped anything, won't respond to emails, and won't cancel the order. I had to start proceedings with the credit card company to reverse the charges.

When I checked with the BBB in Georgia, he had non-delivery complaints against him and now he has mine as well. Needless to say, he didn't respond or address the complaint. I'm sure his phone number was removed from his website because he was tired of fielding calls from angry customers (or he didn't get around to shipping the $$ to the phone company).

The internet is rife with complaints about motorcyclecarbs.com, so use this schmuck at your own risk and plan ahead- your bike will be down a long time while waiting for his parts to arrive.
 
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