Has anyone else get an error message when trying to log in?? Are they in the area where the hurricane went through and currently shut down?? Have been expecting some airbox boots i ordered 3 or 4 weeks ago.
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Parts outlaw.. Whats up
- Thread starter chuck hahn
- Start date
I was under the impression that they were out of business. I know the last order that I placed, a couple years ago, I never received, and it took going to my credit card company to get a refund. I never tried using them again after that episode.
I use Rocky Mountain ATV for all my OEM parts.
I use Rocky Mountain ATV for all my OEM parts.
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Never heard that. I just sent an email to the customer service link they listed on my order and it didnt get rejected. If they are in fact defunct how would i get refunded. I used my debit card i have linked through paypal
I read about Bike Bandit doing their dirty deed. My customers been very patient. I havent even got a shipping confirmation from outlaw. Im hoping its due to the hurricane. Dont know why the error message shows up though.
I got a non deliverable message for the email i sent. Next step is to call tomorrow
UPDATE
Called them today and they have my parts and will ship them today.
As for the website they decided to do away with it and if you want to do business with them you got to call. I explained that thousands of people a day used the fiches to find parts and also to at least get part numbers for NLA parts so we could do eBay searches of defunct part numbers.
They didn't seem to care and maybe my reasoning will change their mind.
I told them that by doing away with parts Outlaw they're gonna create a huge amount of phone traffic that's gonna get way out of control. Seems that they're cutting off their nose to me.
Called them today and they have my parts and will ship them today.
As for the website they decided to do away with it and if you want to do business with them you got to call. I explained that thousands of people a day used the fiches to find parts and also to at least get part numbers for NLA parts so we could do eBay searches of defunct part numbers.
They didn't seem to care and maybe my reasoning will change their mind.
I told them that by doing away with parts Outlaw they're gonna create a huge amount of phone traffic that's gonna get way out of control. Seems that they're cutting off their nose to me.
I ordered from Parts Outlaw (Deland Motorsports) for the last time a few years ago. My order was a sh!tshow of multiple shipments before I finally got most of it and canceled the rest.
Conversely, all of my orders from www.partshark.com have been great, and they have the same fiches with part numbers.
Conversely, all of my orders from www.partshark.com have been great, and they have the same fiches with part numbers.
I think a lot of the change to tradition point of contact is that a internet presence is a target for every crook in the wide world.
Crooks return the parts they replace pretending they are defectives sent by thee company and do illegitimate stops on CC payments.
Plus there is a lot of overhead for the website. Clearly these folks did a cost benefit analysis and chose profitability.
A lot of vendors get nibbled on by Amazon as well
Never heard of partshark but I'll be deleting Outlaw and replacing it with the shark
Let us know how it goes. In full disclosure, my last orders from partshark were pre-Covid. I think a lot of things have changed since.
Same for me... long time ago but I had a good experience with Shark. RockyMountain ATV just seem to have gone from strength to strength. I'd have no problem ordering anything from those guys based on my past experiences (and someone here lives down the street from them if I remember correctly, I don't remember who though!) 
I'm mostly in need of a reliable source for the fiches. Mostly to see if there's availability and if not so I can have a part number to plug into eBay search
I find the parts fiches are pretty awesome on Adept Powersports. Prices aren't bad either.
https://www.adeptpowersports.com/oem-parts/
https://www.adeptpowersports.com/oem-parts/
I have received good service from Partzilla.com for years. Looking through my purchase history to 2018 (that's as far back as they list it), I've placed 13 orders ranging from $52 - $687 for dozens of OEM parts and never had an issue. They are also the only place I've found that list the Kawasaki parts lists going back prior to 1983. Every other online parts house stops there, for some reason.
Two or three times, I've received an email stating that one of the parts I ordered is no longer available, with an apology and a refund. When I'd go back to the parts fiche to check, I saw that it had been updated with the NLA notice for that part.
Good company.
Two or three times, I've received an email stating that one of the parts I ordered is no longer available, with an apology and a refund. When I'd go back to the parts fiche to check, I saw that it had been updated with the NLA notice for that part.
Good company.
I've using Ron Ayers Motorsports for Honda fiches and parts numbers.
Looks like their Suzuki inventory goes back to 1973.
https://www.ronayers.com/oemparts/c/suzuki_motorcycle/parts
Looks like their Suzuki inventory goes back to 1973.
https://www.ronayers.com/oemparts/c/suzuki_motorcycle/parts
Agree!
I think they sometimes list a part as "available", however, that information is based off what Suzuki (or whatever OEM) is providing them. It can be a little frustrating, but it's not their fault.
In terms of Partzilla, I've ordered from them several times also, and like their service. I've had a snafu or two over the years, but they are a professional organization, and can be trusted more than some others.
